Support

We're here to help.

For any question, issue, or account request, email us at support@getmesso.ai. We respond to every message.

How do I sign in?

Messo uses passwordless sign-in. Open the Messo app (or app.messochat.com), enter the email address on your Messo account, and we'll email you a one-time code. Accounts are provisioned for teams — if you don't have one yet, contact support@getmesso.ai.

How does message approval work?

Messo's AI assistant drafts a suggested reply for each lead conversation and waits for you. Nothing is sent without your approval — you review each draft and approve, edit, or reject it. You can also take over any conversation and type your own replies at any time.

How do I delete my account and data?

Email support@getmesso.ai from the address on your account and request deletion. We will close your account and delete your personal information as described in our privacy policy.

Where is the privacy policy?

Our privacy policy is available at getmesso.ai/privacy.